Liverpool City Region is moving towards a more inclusive visitor experience, but for many disabled people the biggest challenge still happens before they arrive.
Finding accessible places to eat, drink, stay or visit often means relying on outdated information, incomplete details or guesswork.
The Inclusive City Card (ICC) has been designed to change that.
The ICC provides disabled people with quick access to trusted accessibility information directly from their Apple or Google Wallet. No apps, no complicated registration and no searching through multiple websites.
A simple scan gives users access to relevant accessibility information, helping them make confident decisions about where to go and what to expect.
Built Around Confidence
Whether somebody is visiting Liverpool City Region for a day out, an event, a business meeting or a short break, the ICC helps remove uncertainty and provides greater confidence when exploring the city.
Accessible information should be easy to find, easy to trust and available when people need it most.
Supporting Visitors and Venues
Participating venues will be accessible through the ICC, helping visitors discover accessible places more easily and encouraging greater confidence when exploring the city.
From hospitality venues and visitor attractions to cultural institutions and community spaces, the ICC has been designed to connect people with trusted accessibility information.
Looking Ahead
The Inclusive City Card is a small idea with a powerful outcome:
Giving disabled people greater confidence, independence and access to trusted information wherever they go.


